Testimonials

“Just wanted to let you know Bill was out today…from a service industry standpoint–you are very lucky to have him working for you…he gets it…thank you for having a great employee represent your company.”

Regional Manager in Countryside, IL

“Many thanks for your valued courtesy and advice–you have gained a new customer for the future.”

Satisfied Customer in Sugar Grove, IL

“Thanks for GREAT service all the time! We love Jeff! He does a fantastic job.”

Happy Customer in Naperville, IL

“Thanks for everything. The installation was efficient and professional, just like my other interactions with Inner Security. I’m glad I selected your company for this project.”

Security Officer at Large Illinois University

“Thank you for your protection of our home for the last few years. The peace of mind and quality of your product has been immeasurable.”

Glen Ellyn Customer (who was cancelling service because of an out-of-state relocation)

“I can’t tell you enough how happy we are with what we purchased. My wife has the peace of mind while I am away and the ease of use in the system is without equal as you promised. Thank you again for getting us the right solution.”

Pleased Illinois Customer

“I just wanted to say thanks for all the help getting this alarm put in today. Your serviceman Patryk did a great job. He really work(ed) hard to get things in the right way. And left everything spotless. A real pleasure having someone like that doing the work.”

Consulting Firm in Illinois

“I want to take this opportunity to thank you for the outstanding professional job everyone did on the new fire alarm system installation at the [business] here in Vernon Hills, Illinois. Of all the new fire alarm installations I have been involved with over the years, this one ranks as one of the best if not the best. The project ran smooth all the way from the first initial on site visit to the final inspection test. Professionalism and attention to quality was demonstrated throughout. It is also important to note that since the fire alarm system was place in service there have been no problems or false alarms due to a malfunction of the fire alarm system. This is very unusual for a new fire alarm installation, especially one with as many initiating and signaling devices as this project. Again, thank you for your cooperation. We look forward to working together with you and your team on future projects.”

Fire Marshall, Countryside Fire Protection District

“Last week my alarm system went haywire and I could not get the alarm to turn off. Frantic, I called my current service provider for assistance. I was told that a technician would call me shortly. A half an hour later, with the alarm still blaring, I called [my service provider] again and ask that the operator re-page the technician since I hadn’t heard from him. Fortunately, I remembered having Paul’s (Inner Security representative) cell phone number. I called him and he spent at least 45 minutes on the phone with me walking me through what I needed to do in order to stop the alarm. I can’t tell you how much his calm and professional manner meant after dealing with a screeching alarm for nearly two hours. It is for this reason that I terminated my contract with [service provider] and signed up with Inner Security Systems.“

New Customer in Illinois

“I would recommend ISS to anyone interested in establishing an alarm system and I feel compelled to say that the single most important thing that I can say is that Tom (Riggio) is a man of his word. He made promises to us and kept them and has always been available to keep our systems up and running.”

Fire Chief, Lincolnshire-Riverwoods Fire Protection District

“Since Inner Security Systems has taken over the alarm monitoring equipment for The City of Lake Forest we have been very pleased with their attentiveness to our concerns and their level of customer service. They updated our alarm monitoring system to the most up-to-date software and hardware. The updates along with the switch to radio-based alarms have reduced the number of false alarms received by our dispatchers. I am very pleased to recommend Inner Security Systems, Inc. as The City of Lake Forest’s alarm vendor.”

Chief of Police, Lake Forest Police Department

“You and your installation folks should be proud that this morning’s final inspection was characterized by the Village as ‘one of the smoothest [inspections] he has ever been involved with”

Non-profit Director in Glencoe, IL